News for 'Quatrro BPO'

Quatrro BPO to ramp up China operations

Quatrro BPO Solutions is planning to start operations in China, with plans to penetrate the local market too.

India's BPO Industry Gets AI Makeover

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.

BPO staff may soon work from home too

Quattro is the first BPO to have secured permission for this model from DoT. "This is a provisional permission. Once the company is able to meet all our security concerns, we will grant them a license," confirmed a senior DoT official on condition of anonymity.

Diesel taxi ban could cost BPO sector $1 billion

Game on for father of Indian outsourcing

The father of Indian outsourcing, Raman Roy, is ready to step into the field of offshoring for gaming firms. His business process outsourcing outfit, Quatrro, is all set to offer back-office services to gaming companies.

Change of heart for first generation IT entrepreneurs

Feel they can't run companies anymore but can be there as guides

Techies, an interview you must read!

'You have to move from one skill to another skill.' 'An employee can't say this job is my right and even if you train me, I refuse to get trained.' 'Those who participate in re-skilling will remain in the industry.' 'Those who refuse to get re-skilled will have to go.'